![]() Other issues with unpaid travel? Check our FAQs or use our Contact us page. Call us at 1-85 or Contact us to learn more. If you’re an E-ZPass ® customer, you may qualify to have fees waived through our First-Time Forgiveness program. We’re here to help if you have payment challenges or need support. And for our rental car drivers? Contact us before using our Missed a Toll form below. Simply use the forms below to take care of any invoices or recent missed tolls on the 495, 95 or 395 Express Lanes. ![]() If a dealership is not willing to print an invoice for you, or you have not yet contacted one, you may also calculate the invoice price on your own. Only a dealership can print a dealer invoice by having the VIN number. You’re in the right place if you need to make a payment for an invoice you’ve received or for a toll you’ve missed within 5 days of your trip. Step 1: Contact a Local Dealership You can use a service like CarsDirect to be put in touch with local dealerships. If you’re an E-ZPass® customer with a missed a toll or invoice, you may qualify for our First-Time Forgiveness program.Total amount of unpaid trips is usually available within 48 hours.You’re in the right place if you need to make a payment for an invoice you’ve received or for a toll you’ve missed within 5 days of your trip.Participating companies receive a monthly invoice, payable by check only, representative of all vehicles in their fleet. The Fleet Program provides companies who deliver products or services in San Francisco with a consolidated monthly payment option. Please complete the citation overpayment online form if you have overpaid a citation and would like that total refunded or applied to another citation. People experiencing homelessness in San Francisco are eligible to receive a number of citation waivers and discounts for Booted and Towed vehicles. If your vehicle is in jeopardy of being booted or towed, you should apply in person to avoid delays and additional boot and tow fees.ĭISCOUNTS FOR PEOPLE EXPERIENCING HOMELESSNESS Community service in lieu of payment and payment plans, for citations and penalties, are not an option after your vehicle has been booted or towed. BY MAIL - Mail the proof of correction, along with a check for $10, to SFMTA Customer Service Center, ATTN: Compliance Tickets, 11 South Van Ness Avenue, San Francisco, CA 94103. Please note that if both the proof of correction/compliance and the $10 fee is not received within 21 days, you will be responsible for late payment penalties that may accrue.Ĭustomers can perform community service or set up a payment plan for parking and transit violations.Ī vehicle with five or more delinquent citations may be towed or booted at any time.ONLINE - Completing the online form and paying the $10 fee via credit card or electronic check or.For example, a photo of a front license plate on your vehicle. Providing a photo showing that you have fixed the issue.If you no longer have the ticket, complete the Proof of Correction Form or.Having any California law enforcement officer or authorized DMV employee sign the back of the ticket or,. ![]() You may provide proof of correction by doing one of the following: If you have been cited for a compliance violation such as “no plates” Vehicle Code 5200 or “expired/missing registration tags” Vehicle Code 5204A. If you have five or more outstanding citations you are encouraged to pay directly at the SFMTA Customer Service Center and obtain proof of payment to present at a DMV office to release your registration hold. A refund will be processed once payment is received. If your vehicle is booted or towed prior to SFMTA receiving payment from DMV you will be required to submit payment for those citations directly to SFMTA. Citation payments made directly to the DMV will take up to eight (8) weeks to be received by SFMTA. Visa, MasterCard, American Express, and debit cards accepted.ĭelinquent parking citations will be transmitted to the Department of Motor Vehicles (DMV) and you will be required to pay the balance in order to renew your vehicle registration. In-Person: SFMTA sales booths open 10:00 AM - 4:00 PM, seven days a week, except for major holidays. Mail: Using the pre-printed envelope provided, send check or money order payable to “SFMTA” (include citation number on check). If you do not have the pre-printed envelope, mail payment to SFMTA Customer Service Center, 11 South Van Ness Avenue, San Francisco, CA 94103. Web: For same day payment posting and electronic receipt Pay Online Do not pay a citation if you wish to protest it. Vehicles with five or more parking citations will be subject to booting and/or towing. If you receive a parking or transit citation you must pay or protest the citation by the due date, or you will be subject to late fees and collections fees.
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